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Customer Service Month: ECG uses float to engage consumers and raise awareness about “ECG goes cashless.”

Customer Service Month

Customer Service Month: ECG uses float to engage consumers and raise awareness about “ECG goes cashless.”

The month of October is worldwide recognized as Customer Service Month, and to commemorate this, the Electricity Company of Ghana embarked on a float today, October 6, 2023, with its treasured and adored clients.

The main purpose of this float, as explained by Mr. Emmanuel Lumor, who happens to be the General Manager for ECG, Central Region, is to create awareness and draw the attention of the general public to their new service “ECG Goes Cashless”. This is possible because of the newly developed app, which is available for use. Also, let them know that ECG doesn’t accept physical cash now.

“This program (Float) is ongoing nationally, and the main purpose is that ECG has a mobile app, and we are now going cashless. Meaning we don’t accept physical cash at our offices. We are therefore using the opportunity to create such awareness for the public to know about it.”

To enjoy this service:

* Download the all new ECG Mobile App to access ECG service and pay online.

* You can also Dail USSD *226# on your phone and follow the prompt.

 

Some senior staffs that attended the float includes:

Mr. Simon Kpabitey Agyemani

Regional Commercial Manager

ECG – Central Region

 

Madam Mercy Nadia Ofosu Boateng

Regional Accounts Manager

ECG – Central Region

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